NASHVILLE, Tenn. — JW Marriott Nashville is pleased to announce the appointment of Natasha Casillo as General Manager, bringing more than 20 years of global hospitality leadership to one of Music City’s premier luxury hotels.
At JW Marriott Nashville, Natasha will oversee all aspects of hotel operations, with a focus on guest experience, team culture, and continued positioning of the hotel as a leading luxury destination in the Southeast.
“We are thrilled to welcome Natasha to JW Marriott Nashville,” said Mary Rogers, Executive Vice President of Hospitality Operations at Turnberry, owner and operator of JW Marriott in Nashville. “Her proven leadership, operational excellence, and experience with complex, high-profile hotels make her an ideal fit for our team and for this iconic property.”
Originally from a suburb of London, Natasha is a graduate of Oxford Brookes University’s Hotel and Restaurant Management program and began her career at the Boston Marriott Cambridge, advancing through leadership roles at Boston Marriott Copley Place. She later served as Director of Rooms at Hotel Commonwealth, where she played a key role in overseeing the property’s $55 million expansion.
Following seven years at Hotel Commonwealth, Natasha broadened her luxury service expertise as Premium Team Lead at British Airways, managing VIP and premium travel experiences, before returning to the hotel industry at InterContinental Boston, where she spent three years in senior leadership roles.
In 2017, Natasha joined Turnberry Associates leading the pre-opening and ongoing operations of Courtyard by Marriott Boston Downtown/North Station as General Manager. Her tenure was marked by strong operational performance and industry recognition, including Boston HSMAI General Manager of the Year and Marriott’s Hotel Opening of the Year Award in 2018. With her global perspective, award-winning leadership, and passion for elevated guest experiences, Natasha is poised to lead JW Marriott Nashville into its next chapter of growth, innovation, and continued excellence.
JW Marriott Nashville offers 533 guestrooms, including 37 suites, with sweeping skyline views through floor-to-ceiling windows. Located in the heart of downtown and adjacent to Music City Center, the hotel features 79,000 square feet of indoor and outdoor event space, including a 15,000-square-foot Grand Ballroom and The Green at JW, a 17,000-square-foot event lawn. Culinary offerings include Bourbon Steak by Michelin-starred Chef Michael Mina and the newly opened Japanese vinyl listening lounge and dining concept, 888.
Conveniently located at 201 8th Avenue South, JW Marriott Nashville is within walking distance of Bridgestone Arena, Lower Broadway, Nissan Stadium, and The Gulch. The hotel officially opened in July 2018 and continues to set the standard for luxury hospitality in Music City.
High-resolution headshots can be accessed here and property images are available here.
About JW Marriott Nashville:
JW Marriott Nashville, Nashville’s first true luxury hotel brand and a Marriott International “Hotel of the Year” award winner, offers the ideal location in the heart of downtown, adjacent to the state-of-the-art Music City Center. JW Marriott offers 533 guestrooms, inclusive of 37 suites, featuring stunning skyline views from floor-to-ceiling windows along with a broad array of amenities, including Nashville’s top-rated restaurant and steakhouse, Bourbon Steak by Michelin Starred Chef Michael Mina and newly opened Japanese vinyl concept, 888. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 33-story hotel features 79,000 square feet of indoor and outdoor function space, including a 15,000-sq. ft. Grand Ballroom, and 17,000-sq. ft. event lawn aptly named, The Green at JW. JW Marriott Nashville is conveniently situated within easy walking distance to Bridgestone Arena, Lower Broadway, Nissan Stadium, and the trendy Gulch neighborhood. Owned and operated by Turnberry, JW Marriott Nashville is located at 201 8th Ave. South, Nashville, TN and officially opened its doors in July of 2018.
About Turnberry:
Turnberry is a leading developer, owner and operator of luxury destinations, from hotels and restaurants to residential, retail and mixed-use projects. It has developed more than $10 billion in commercial and residential assets, including approximately 20 million square feet of retail space, more than 7,000 apartments and condominium units, 1.5 million square feet of class “A” office space and more than 3,000 hotel and resort rooms. Led by Chairman and Chief Executive Officer Jackie Soffer, Turnberry owns and operates Aventura Mall, Town Center Aventura, Destin Commons, JW Marriott Nashville, and The Seagate - an Autograph Collection property in Delray Beach, Florida. The portfolio also includes an array of select service hotels including Residence Inn by Marriott Aventura Mall and Courtyard by Marriott Aventura. Turnberry is currently developing the 800-key Grand Hyatt Miami Beach connected to the Miami Beach Convention Center with Terra Group. In partnership with LeFrak, Turnberry is developing SoLé Mia in North Miami, an 184-acre project that includes plans for 5,000+ units and 1 million square feet of retail and commercial space. Currently at SoLé Mia, Turnberry is completing ONE Park Tower, a 33-story tower with 292 bespoke residences. For more information visit: Turnberry.com.
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