Terms of Use

This website, visitmusiccity.com, is operated by Nashville Convention & Visitors Corp (“Nashville Convention & Visitors Corp.”, “we”, “us” and “our” We offer this website, including all information and services available from this website, and any related websites that link to these terms (collectively the “Site”) to you, the user (“you” or “your”), conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our Site, you agree to be bound by the following terms and conditions (“Terms of Use”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Use carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use. Any new features or tools which are added to the Site shall also be subject to the Terms of Use.

You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Website Terms

By agreeing to these Terms of Use, you represent that you are at least the age of majority in your state of residence You may not use this Site for any illegal or unauthorized purpose nor may you, in the use of the Site, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your access to the Site.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. 

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site, use of the Site, or access to the Site or any contact on the Site, without express written permission by us.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

Member Account, Password, and Security

If the Site requires you to register for a log-in account, including NCVC’s Backstage member portal, you must complete the registration process by providing us with current, complete, and accurate information as prompted by the applicable registration form. You are entirely responsible for maintaining the confidentiality of your account information, including your password and any other login credentials. You agree not to share your login credentials with any third party. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify NCVC immediately of any unauthorized use of your account or any other breach of security. NCVC will not be liable for any loss that you may incur as a result of a third party’s using your account, whether with or without your knowledge. You may be liable for losses incurred by NCVC or another party due to a third party’s use of your account. You may not use another person’s account at any time without the permission of the applicable account holder.

Intellectual Property Rights

NCVC trademarks, logos, service marks, trade names, trade dress, and other indicia of source (collectively, the “Trademarks”) displayed on the Site are registered and unregistered trademarks of NCVC and/or our licensors. Nothing contained in the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Site without the advance written permission of NCVC or such third party that may own other trademarks displayed on the Site. No Trademarks may be used as a domain name without prior written permission.

NCVC and/or our third-party licensors solely and exclusively own or license all copyrights in the text, images, photographs, headers, button icons, graphics, user interfaces, scripts, and works of authorship (whether or not copyrightable) provided on the Site (collectively, the “Content”), and the selection, coordination, and arrangement of such Content, to the fullest extent provided under the United States Copyright Act of 1976 and all international copyright laws, each as may be amended from time to time. You are prohibited from using, copying, reproducing, republishing, modifying, distributing, displaying, performing, transmitting, licensing, selling, assigning, posting, reverse-engineering, or otherwise exploiting any Content for any purposes except as expressly provided in these Terms or with our express prior written permission.

The Content is for informational purposes only. Any reproduction, retransmission, or copying of any Content from the Site (including any use or incorporation of such Content into another website or service) is strictly prohibited without the prior written consent of NCVC in each instance. Notwithstanding the foregoing, NCVC authorizes you to make one (1) electronic or paper copy of the information posted on any publicly accessible page of the Site; provided, that copy is used solely for non-commercial, personal purposes, and further provided, any such copy retains all copyright notices, Trademarks, and other proprietary notices and legends contained or displayed on the Site. Systematic retrieval of data or other Content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without prior written permission of NCVC is strictly prohibited.

NCVC and/or our third-party licensors solely and exclusively own or license the Site and its content, features, and functionalities (including but not limited to the Trademarks, Content, and all other information, software, text, displays, sounds, videos, images, and the design, selection, coordination, and arrangement thereof) (collectively, the “Site IP”). The Site IP is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Neither these Terms nor your use of the Site transfers any right, title, or interest in or to the Site or Site IP to you. We or our third-party licensors retain all our or their respective rights, title, and interest in and to the Site and Site IP. Any rights not expressly granted herein are reserved.

Your misuse of the Site or Site IP is strictly prohibited. Except as expressly authorized by NCVC, its licensors, or other providers, you shall not reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, transmit, print, display, perform, license, assign, post, or create derivative works of the Site IP, in whole or in part, by any means. You shall not modify, decompile, disassemble, decode, or reverse engineer the Site or any software or other Site IP that NCVC discloses to you, and you must not remove, delete, alter, obscure, or otherwise modify any copyright, Trademark, or other intellectual property or proprietary rights notices of ownership from the Site or any Site IP.

Accuracy, Completeness, & Timeliness of Information

We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this Site is at your own risk.

This Site contains information about attractions, restaurants, hotels, events, and other businesses and services in the Nashville area (collectively, “Nashville Partners”). NCVC does not own, operate, or control these Nashville Partners, and the inclusion of any Nashville Partner on this Site does not constitute an endorsement or recommendation by NCVC. You acknowledge that NCVC is not responsible for the accuracy of any information provided by Nashville Partners, and your dealings with any Nashville Partner are solely between you and that Nashville Partner.

This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our Site. You agree that it is your responsibility to monitor changes to our Site.

Modifications to the Site

We reserve the right at any time to modify or discontinue the Site (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, suspension or discontinuance of the Site.

Third-Party Tools

We may provide you with access to third-party tools, interactive features, trip planning tools, maps, booking widgets, reservations systems, or other functionality over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or features.

If you make a reservation, purchase, or booking through any third-party tool or widget on this Site (including hotel reservations, tour bookings, event tickets, or other travel-related services), you acknowledge and agree that: (a) your contract is directly with the applicable third-party provider, not with NCVC; (b) all payment, cancellation, refund, and other policies of that third-party provider will govern your transaction; (c) NCVC is not a party to any such transaction and has no responsibility or liability for the acts or omissions of any third-party provider; and (d) any disputes regarding such transactions must be resolved directly with the third-party provider.

Notwithstanding anything to the contrary in these Terms of Use, your use of any third-party booking engine, reservation system, or ticketing platform accessible through this Site (including the booking engine operated by Advanced Reservation Systems, Inc. or any successor provider) is governed solely by the terms and conditions of the applicable third-party provider. These Terms of Use do not apply to, and NCVC assumes no responsibility or liability for, your use of any such third-party booking engine, reservation system, or ticketing platform.

Third-Party Links

Certain content and services available via our Site may include materials from third-parties. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback, and Other Submissions

If you send creative ideas, suggestions, proposals, plans, contest entries, survey responses, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us. By submitting any Comments, you grant NCVC a perpetual, irrevocable, royalty-free, fully paid-up, worldwide, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Comments in any media now known or hereafter developed, without any obligation to compensate you or any third party.

We are and shall be under no obligation: (a) to maintain any Comments in confidence; (b) to pay compensation for any Comments; or (c) to respond to any Comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or violates any party’s intellectual property or these Terms of Use.

You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Site or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.

Linking to the Site

Establishing and/or maintaining a link from another website to our Site without our prior consent is strictly prohibited.

Privacy Policy

By accessing or using the Site in any way, you consent to the collection, use, storage, disclosure, and processing of the information that you provide or that we collect through the Site in accordance with our Privacy Policy, which is hereby incorporated into and made part of these Terms of Use by this reference. Please review the Privacy Policy before you use the Site. If you are unwilling to accept the terms and conditions of the Privacy Policy, please do not use the Site.

Geographic Restrictions

Nashville Convention & Visitors Corp. is based in the United States. We make no representations that the Site or any of its content is accessible or appropriate outside of the United States. If you access the Site from other locations, you do so on your own initiative and are responsible for compliance with local laws.

Consent to Electronic Communications

By providing your email address and/or telephone number, or by sending emails to us, you are communicating with us electronically. By providing your email address and/or telephone number, or by sending emails to us, you consent to receive communications from us or on our behalf electronically through emails, phone calls, or text messages, including messages sent using automated dialing technology. You understand that emails and text messages have inherent privacy risks, including that unencrypted emails and text messages are not secure and could be accessed by an unauthorized party, intercepted, or altered without your knowledge or authorization. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. By providing your mobile number, you represent that you are the account holder for that number. If you wish to opt out of such text messages, you may do so. Your carrier may charge standard messaging, data, and other fees for text messages. Frequency of text messages may vary.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies or omissions that may relate to event descriptions, venue information, hours of operation, pricing, promotions, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice. We undertake no obligation to update, amend or clarify information on the Site or on any related website, except as required by law. No specified update or refresh date applied on the Site or on any related website, should be taken to indicate that all information on the Site or on any related website has been modified or updated.

Disclaimer Of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Site will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Site will be accurate or reliable.

You agree that from time to time we may remove the Site for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Site is at your sole risk. The Site and all information, content, and services delivered to you through the Site are (except as expressly stated by us) provided “as is,” “where is,” and “as available” for your use, with all faults, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, non-infringement, accuracy, completeness, and security, as well as all warranties arising by usage of trade, course of dealing, or course of performance.

You understand and agree that if you download or otherwise obtain materials, information, software, or programs through the Site, you do so at your own discretion and risk. You expressly acknowledge and agree that you will be solely responsible for any damages that may result, including loss of data or damage to your computer system or mobile device, and that we are not responsible for, and shall not be liable for, any such damages. You hereby release us from any and all claims, actions, damages, costs, or expenses incurred in connection with your use of the Site.

In no event shall NCVC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Site or any information or content obtained using the Site, or for any other claim related in any way to your use of the Site, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Site or any content posted, transmitted, or otherwise made available via the Site, even if advised of their possibility. In no event shall NCVC’s total liability to you for all damages, losses, and causes of action exceed one hundred dollars ($100.00 USD). If you are dissatisfied with any portion of the Site, or with any portion of these Terms of Use, your sole and exclusive remedy is to discontinue using the Site. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless NCVC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, your Comments, your use of the Site, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

Your obligations and liabilities incurred prior to the termination date shall survive the termination of these Terms of Use for all purposes. These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by discontinuing use of our Site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Use, we also may terminate these Terms of Use at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Site (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any policies or operating rules posted by us on this Site or in respect to the Site constitutes the entire agreement and understanding between you and us and govern your use of the Site, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms of Use shall be brought exclusively in the state or federal courts located in Davidson County, Tennessee, and you consent to the personal jurisdiction of such courts.

Changes to Terms of Use

You can review the most current version of the Terms of Use at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Use by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

Contact Information

Questions about these Terms of Use should be sent to us by email at [email protected] or by phone at 800-657-6910.