Applications Accepted: Now through November 12, 2025
Email: [email protected]
Years of Experience: 0-5
Full Time / Part Time: Full Time
Employment Type: Permanent
Job Category: Administrative
Position Summary
The Membership Coordinator helps keep NCVC’s 1,200+ member community connected and supported. It’s an entry-level, administrative role where organization and accuracy meet the energy of the Music City brand.
Most days you’ll work in our member database and shared inbox to keep information up to date, renewals moving, and questions answered quickly and efficiently. You’ll also prepare reports and assist with light meeting logistics (registrations, lists, check-in) ensuring every interaction reflects NCVC’s professionalism.
How your week tends to flow (roughly):
• Admin & data (about 50–60%) – update member records, process renewals/invoices, maintain lists, and build and run reports
• Member support (about 30–40%) – respond to emails/calls, route requests, schedule meetings, assist with new member onboarding
• Meeting-day help (about 10%) – registration lists, name badges, and on-site check-in
Who will love this role: someone who enjoys tidy systems, clear processes, and helping people. You’ll see how a destination organization supports Nashville’s hospitality partners, grow your reporting and coordination skills, and help every interaction reflect the professionalism and spark of Music City.
Key Responsibilities
• Maintain accurate, up-to-date member data including contacts, renewals, and benefit tracking.
• Manage renewals and retention: track dues, send reminders, coordinate payments, and report results.
• Support meetings and member events — organize calendars, materials, registration, and post-event follow-up.
• Respond to member inquiries via email and phone with clear, professional communication.
• Help update marketing materials and process creative or collateral requests for the department.
Qualifications
• Excellent attention to detail and organizational skills.
• Proficient with Microsoft Office/Teams. Familiarity with ever changing technology.
• Strong written and verbal communication; customer-service mindset.
• Comfortable managing multiple priorities and maintaining confidentiality.
• Team player who represents the Music City brand with positivity and professionalism.
Preferred
• Experience in administrative, coordinator, or hospitality support roles.
• Accuracy in data entry and digital recordkeeping.
• Experience using a CRM database.
Additional Details
• This is a full-time, in-person, hourly position based at NCVC’s downtown Nashville office.
• Attendance at two key NCVC events — July 4th and New Year’s Eve — is required.
How to Apply for Consideration:
Please send cover letter & resume to [email protected] by Wednesday, November 12th, 2025. All applications must be submitted electronically to the email stated.
Resumes are active 90 days from date of receipt and do not constitute an employment relationship. Statements and representations on documents submitted for consideration must be complete and accurate. The NCVC reserves the right to verify the completeness and accuracy of any and all statements and representations as well as conduct background and job-related checks.
The Nashville Convention & Visitors Corp is an at-will employer as such, employment may terminate at any time by either party.
