Front of House Manager

Applications Accepted: August 4, 2025 - October 3, 2025

Email: [email protected]

Pinewood is based on the idea of creating a social gathering “third space” that can accommodate guests’ needs morning, noon, and night. The dynamic restaurant offers Americana fare expanded into four menus: day, dinner, mid-day, and brunch, paired with a bar program offering everything from draft beers to craft cocktails to a selection of wines by the glass and bottle. 

At Pinewood, we believe deeply that good people are at the core of our success. We are committed to conducting ourselves with great integrity and believe in providing an environment that celebrates the uniqueness and value of each team member.

As a Front of House Manager, you’ll be responsible for leading daily front-of-house operations, mentoring staff, and ensuring an outstanding guest experience across multiple spaces — including our dining room, bar, and bowling areas.

Key Responsibilities

• Lead and motivate FOH staff including servers, bartenders, hosts, and support.
• Maintain a floor presence during peak shifts and drive excellent service.
• Hire, train, schedule, and evaluate team members.
• Respond to guest concerns with professionalism and positivity.
• Ensure service standards, cleanliness, and health code compliance.
• Coordinate with BOH and events teams for smooth operations.
• Monitor labor and sales reports to support operational efficiency.

What We’re Looking For

• 2+ years of FOH management experience in a high-volume hospitality setting.
• Proven ability to lead a team with energy, respect, and accountability.
• Excellent communication and conflict-resolution skills.
• Working knowledge of POS systems and scheduling tools.
• Beverage experience a plus.
• TABC certified.

Physical Requirements

• Ability to stand, walk, bend, and reach for up to 9 hours (duration of shift).
• Must lift and carry up to 40 lbs.
• Comfortable working in a loud, fast-paced environment.