Event Sales Manager

Applications Accepted: June 30, 2025 - August 29, 2025

Email:  [email protected]; [email protected]

Pinewood is based on the idea of creating a social gathering “third space” that can accommodate guests’ needs morning, noon, and night. The dynamic restaurant offers Americana fare expanded into four menus: day, dinner, mid-day, and brunch, paired with a bar program offering everything from draft beers to craft cocktails to a selection of wines by the glass and bottle. 

At Pinewood, we believe deeply that good people are at the core of our success. We are committed to conducting ourselves with great integrity and believe in providing an environment that celebrates the uniqueness and value of each team member.

Responsibilities:

• Handle all inbound calls, specializing in large party requests of 9+
• Respond to all inbound Tripleseat and email correspondence within 24 hours
• Manage voicemails by listening and responding promptly
• Engage with guests to answer all questions regarding reservations and experiences
• Communicate daily with Sales and Event Management Team for reservation summary
• reporting and lead generation opportunities
• Create and execute outreach initiatives for businesses, hotels, tourism bureaus and
• other untapped areas of business opportunity
• Provide daily reporting of incoming guest reviews to the Director of Development and
• Sales
• Prompt correspondence between Pinewood and the point of contact of the group
• Maintains and updates lists of services and pricing options
• Managing and coordinating tasks to staff and managers before and during events
• Ability to describe, sell, and showcase various spaces to clients to meet their specific
• needs
• Maximize the use of available spaces at Pinewood for group functions
• Upsell additional venue options and services to guests
• Other duties as assigned.

Required skills/abilities:

• Excellent written and verbal communication skills and administrative management
• Ability to manage the sales and guest experience process from start to finish
• Excellent time management skills with the ability to meet deadlines
• Exceptional organizational skills and meticulous attention to detail
• Creative and effective problem-solving skills
• Ability to stay calm under pressure and work well with others

Physical Requirements:

• This is an in-person job requiring 5 days a week at Pinewood.
• Open schedule availability including nights, weekends and holidays.
• Must be able to stand and walk for long periods of time during events.
• Must be able to lift and carry up to 20lbs.