The Nashville Convention & Visitors Corp is working closely with state and local officials, public health officials, and partners in the hospitality industry to keep visitors and residents safe and healthy. The Good to Go program, created in cooperation with Vanderbilt Health and Ryman Hospitality Properties, and in partnership with SERVPRO and ReCover Health, is Music City's hospitality safety program to help you easily identify businesses that are committed to health and safety with signature green music note decals displayed on storefronts. We look forward to safely welcoming you back to Music City.
Good to Go is a hospitality safety program created by The Nashville Convention & Visitors Corp, in cooperation with Vanderbilt Health and Ryman Hospitality Properties, to help businesses confidently welcome visitors and residents as the city reopens. See visitmusiccity.com/goodtogo for details.
Effective June 29, 2020, masks/face coverings are required when in indoor and outdoor public spaces in Nashville and Davidson County. Visit covid19.nashville.gov for details and exceptions.
- COVID-19 was first identified in Wuhan, Hubei Province, China in early December 2019.
- The best way to prevent illness is to avoid being exposed to this virus. (CDC)
- Basic protective measures include (WHO):
- wash hands properly and frequently
- maintain social distancing
- avoid touching your face
- cover your mouth and nose when coughing or sneezing
- call ahead to your healthcare provider if you feel sick
- stay informed
- Older adults and people who have severe underlying chronic medical conditions seem to be at higher risk for developing more serious complications from COVID-19 illness. (CDC)
- It is highly contagious and spread is possible before people even show any symptoms. (CDC)
- It is important that we all know the facts to avoid misinformation and unnecessary panic.
For Tennesseans who have questions about COVID-19:
The Tennessee Department of Health has launched a Coronavirus Public Information Line: (877) 857-2945. This line is available daily 10am-10pm (Central Time Zone). Call volume may be high, so callers are urged to call again if getting a busy signal.
Vanderbilt University Medical Center:
Vanderbilt University Medical Center has established a telephone hotline for its patients and employees who are concerned they could be ill with COVID-19: (888) 312-0847. This line is available daily, 8am-5pm (Central Time Zone).
Community Assessment System
We worked closely with city and public health officials to open a Community Assessment System that includes a hotline and assessment centers to expand health services for Nashvillians.
The Community Assessment System Hotline is 615-862-7777 for Nashville residents who have questions about COVID-19 or believe they need to be assessed and referred to a Community Assessment Center. It is staffed by healthcare professionals. It is open from 7am to 7pm seven days a week.
Three Community Assessment Centers are open 9am to 3pm. They are located in tents at Nissan Stadium's Lot N, the former K-Mart at 2491 Murfreesboro Pike, and at Meharry Medical at Albion and 21st Avenue North.
Tennessee Assessment Sites:
Visit tn.gov/health/cedep/ncov/remote-assessment-sites.html for site details. Tennesseans should first call their usual source of care. If an assessment cannot be done in that location, individuals should call the assessment sites prior to going onsite. Most locations do a phone assessment to determine if an in-person assessment or test is needed. Most individuals, particularly those with mild or no symptoms do NOT need a test.
Additionally, anyone with suspicious symptoms and concerns about their health should contact their health care provider. If you have symptoms and plan to visit a medical facility, it is recommended that you call the facility in advance so they can best prepare to treat you.
We remain in regular communication with our public health partners and national hospitality industry advocates regarding the latest updates and appropriate preparations. Nashville has faced other critical situations that have impacted our industry in the past, and we have always taken them seriously and managed them well, such as 9/11 and the 2010 flood. We will continue to be vigilant and communicative with our national and local partners, our clients and public health experts.
- Nashville's Roadmap for Reopening
- Good to Go Safety Program
- Nashville's COVID-19 Response Fund
- Centers for Disease Control
- U.S. Travel Association - Preparedness & Response
- U.S. Department of State Travel Advisories
- National Institutes of Health Situation Summary
- Meetings Mean Business - Resources for the Meetings Industry
- Nashville Metro Public Health Department
- Tennessee Department of Health
- Vanderbilt University Medical Center
- Nashville International Airport
Nashville is now in Phase 3 of Reopening and businesses are working diligently to safely welcome visitors.
Special rates are offered for area accommodations to displaced residents as well as healthcare workers and others whose housing is impacted by COVID-19.
From livestreamed home concerts and virtual attractions to Music City documentaries and a virtual trip idea, we're bringing Nashville to you. Browse ideas on how to connect with Music City while we're apart.
The hospitality industry - hotels, restaurants, attractions, tours, and shops - have taken a hit in the interest of public health and safety. But you can still support the people and places that extend Nashville's well-known Southern hospitality to the world.
Get residential information related to COVID recovery regarding utilities and financial support. Learn more about Small Business support, unemployment benefits, and jobs listings.
Updated October 15, 2020
Dear Hospitality Community,
We want to let our hotel and event venue partners know that there is a new Event Application Form, where you can request permission for up to 30 percent of building occupancy based on Tennessee’s Building and Fire Code and up to a maximum of 500 people. You are encouraged to fill out an Event Application Worksheet that will provide feedback on eligibility or preferred capacity.
Additionally, we are pleased that Mayor John Cooper has created an Advisory Committee on Hospitality, a 12-person working group that will advocate for the industry as the city continues to reopen safely during winter with COVID. Members include: Barrett Hobbs, Chairman of the Downtown Merchants Association; Benjamin Goldberg, Co-founder, Strategic Hospitality; Clint Gray, Co-founder, Slim & Husky’s; Deana Ivey, Executive Vice President and Chief Marketing Officer, Nashville Convention and Visitors Corp; Eric Opron, Managing Director, Omni Nashville Hotel; Martha Silva, Senior Director of Economic Prosperity, Conexión Américas; Patrick Chaffin, Executive Vice President and COO, Ryman Hospitality Properties, Inc; Sam Reed, 8&R Coffee and Sinema; Rick Schwartz, President and CEO, Nashville Zoo at Grassmere; Rob Mortensen, President and CEO, Tennessee Hospitality; Andrew McClanahan, Assistant Attorney, Metro Nashville Department of Law; Hugh Atkins, Director of Environmental Health Services, Metro Public Health Department.
A reminder to small businesses that they have two new potential sources of financial relief from federal CARES Act money, and we appreciate our local and state leaders for supporting small businesses in Nashville.
- Governor Bill Lee announced a new $50 million relief effort from the state’s CARES Act allocation to assist small businesses who have experienced economic damage due to the pandemic. The effort will provide individual grants for qualifying small businesses up to $30,000. Applications are currently open and will remain so until December 29, 2020, or until all funds are depleted. The application and more information can be found at tncaresact.tn.gov/serg.
- Mayor John Cooper also announced additional financial help from the city’s CARES Act allocation for local small businesses and independent music venues who have been financially impacted by COVID-19. Pathway Lending is managing the process and applications can be found at pathwaylending.org/metro-cares/.
We encourage everyone to make a plan to vote in the State and Federal general election. Early voting in Davidson County started yesterday, Wednesday, October 14 and runs to Thursday, October 29.
Reminder for members: The latest Nashville Visitors Guide (July-December) can be ordered in bulk to make available to your guests. To place a bulk order, click on this link: visitmusiccity.com/visitorsguide-bulk or call 800-657-6910 for assistance from the Visitor Services team. All bulk orders can be picked up from the NCVC Production Office Monday-Friday between 8-10am.
COVID metrics are starting to tick back up, so please continue to wash your hands, wear facial coverings, and watch physical distancing so that we don’t move backward. We must continue to carefully forge ahead so that Nashville will be in a strong position when people start traveling again. Let’s do this!
President and CEO
Nashville Convention & Visitors Corp