COVID-19

COVID-19 Information

The Nashville Convention & Visitors Corp is working closely with state and local officials, public health officials, and partners in the hospitality industry to keep the city and its residents safe and healthy. We are heavily involved with the COVID-19 Response Fund as we know that many of those most significantly impacted include hospitality workers and businesses. While we work every day on the city’s response to the virus, we are also preparing our industry for recovery. We will continue to monitor developments and keep you updated. Together, we can flatten the curve and return more quickly to normal.

To the Nashville Hospitality Community
From Butch Spyridon, President & CEO, Nashville Convention & Visitors Corp

Updated May 28, 2020

Dear Hospitality Community:

Today we announced Good to Go – a new, free program we believe will be useful for your business and will help set Nashville apart as a destination as we begin to safely open up.

Read more...

The program, a collaboration between the Nashville CVC, Vanderbilt Health, and Ryman Hospitality, will focus on best practices, safety, and on-going education as we continue to navigate COVID-19. We are asking you to sign up for an online orientation taking place tomorrow at 11am at GoodtoGoNashville.com. This will give you an opportunity to learn more about Good to Go. You are not committing to anything by attending the orientation - this is simply an opportunity to learn about the program!

REGISTER FOR THE WEBINAR NOW.

We truly believe this will make a difference as people choose where to vacation and hold their meetings. Time after time we have seen the research point to the fact that people want to know a destination is taking safety precautions before traveling. In fact, according to the Coronavirus Travel Sentiment Index, Week of May 18 by Destination Analysts, 74% of people say they will research how the destination and/or its businesses are managing the coronavirus situation before their next leisure trip.

Please read the full press release. We look forward to sharing all of the details with you tomorrow.

Our diligence in following health guidelines will pay off – please join us in making the safety of both our residents and visitors a priority. We’re all in this together!

Sincerely,
Butch Spyridon
President and CEO
Nashville Convention & Visitors Corp

Key Information
Good to Go Safety Program

Good to Go is a hospitality safety program created by The Nashville Convention & Visitors Corp, in cooperation with Vanderbilt Health and Ryman Hospitality Properties, to help businesses confidently welcome visitors and residents as the city reopens. Visit goodtogonashville.com for details.

The Facts
  • COVID-19 was first identified in Wuhan, Hubei Province, China in early December 2019.
  • The best way to prevent illness is to avoid being exposed to this virus. (CDC)
  • Basic protective measures include (WHO):
    • wash hands properly and frequently
    • maintain social distancing
    • avoid touching your face
    • cover your mouth and nose when coughing or sneezing
    • call ahead to your healthcare provider if you feel sick
    • stay informed
  • Older adults and people who have severe underlying chronic medical conditions seem to be at higher risk for developing more serious complications from COVID-19 illness. (CDC)
  • It is highly contagious and spread is possible before people even show any symptoms. (CDC)
  • It is important that we all know the facts to avoid misinformation and unnecessary panic.

COVID-19 Assessments

For Tennesseans who have questions about COVID-19:
The Tennessee Department of Health has launched a Coronavirus Public Information Line: (877) 857-2945. This line is available daily 10am-10pm (Central Time Zone). Call volume may be high, so callers are urged to call again if getting a busy signal.

Vanderbilt University Medical Center:
Vanderbilt University Medical Center has established a telephone hotline for its patients and employees who are concerned they could be ill with COVID-19: (888) 312-0847. This line is available daily, 7am-7pm (Central Time Zone).

Community Assessment System
We worked closely with city and public health officials to open a Community Assessment System that includes a hotline and assessment centers to expand health services for Nashvillians.

The Community Assessment System Hotline is 615-862-7777 for Nashville residents who have questions about COVID-19 or believe they need to be assessed and referred to a Community Assessment Center. It is staffed by healthcare professionals. It is open from 7am to 7pm seven days a week.

Three Community Assessment Centers are open 10am to 4pm (starting Monday, March 30). They are located in tents at Nissan Stadium, the former K-Mart at 2491 Murfreesboro Pike, and at Meharry Medical at Albion and 21st Avenue North.

Please help: If you are a restaurant, hotel, nail salon, spa, etc., please donate any supply of disposable exam gloves and masks to help with the city’s response. Other needs include PPE (Personal Protective Equipment): surgical face masks & N-95 masks; isolation gowns; disposable exam gloves; sani-cloth wipes; face shields; hand sanitizer; specimen bags; red top viral tubes (lab supply); nasal swabs (lab supply); and large trash cans. Take supplies to the Community Resource Center, 218 Omohundro Place, Monday to Saturday, 10am to 4pm. Large donors should fill out a form at covid19.nashville.gov.

Tennessee Assessment Sites:
Visit tn.gov/health/cedep/ncov/remote-assessment-sites.html for site details. Locations are added daily. Tennesseans should first call their usual source of care. If an assessment cannot be done in that location, individuals should call the assessment sites prior to going onsite. Most locations do a phone assessment to determine if an in-person assessment or test is needed. Most individuals, particularly those with mild or no symptoms do NOT need a test.

Additionally, anyone with suspicious symptoms and concerns about their health should contact their health care provider. If you have symptoms and plan to visit a medical facility, it is recommended that you call the facility in advance so they can best prepare to treat you.

Ongoing Communication

We remain in regular communication with our public health partners and national hospitality industry advocates regarding the latest updates and appropriate preparations. Nashville has faced other critical situations that have impacted our industry in the past, and we have always taken them seriously and managed them well, such as 9/11 and the 2010 flood. We will continue to be vigilant and communicative with our national and local partners, our clients and public health experts.

Helpful Links
Resources for Nashvillians

Get residential information regarding utilities and financial support. Learn more about Small Business support, unemployment benefits, and jobs listings.

BUSINESS AND EVENT UPDATES

As we move through the early phases of the Roadmap for Reopening, Nashville businesses and events are adjusting daily operations to safely serve the public. 

SPECIAL LODGING OFFERS

Special rates are offered for area accommodations to displaced residents as well as healthcare workers and others whose housing is impacted by COVID-19.

Ways to Support the Hospitality Industry

The hospitality industry - hotels, restaurants, attractions, tours, and shops - have taken a hit in the interest of public health and safety. But you can still support the people and places that extend Nashville's well-known Southern hospitality to the world.

Virtual Experiences

From livestreamed home concerts and virtual attractions to Music City documentaries and a virtual trip idea, we're bringing Nashville to you. Browse below for some ideas on how to connect with Music City during quarantine.