Avoiding Counterfeit Tickets at Concerts and Sporting Events
The Nashville Convention & Visitors Corp joins the City of Nashville in wishing all music and sports fans a wonderful experience at concerts and sporting events in our city. While counterfeit and fraudulent tickets are not widespread, we know there are unscrupulous sellers out there.
Here are a few things to consider to avoid purchasing fake tickets:
- Buy your tickets from official sources: the box office; the primary ticketer; official fan clubs; and official resale marketplaces. Tickets may often be available all the way up to the start of the event.
- If you look for tickets online, only use websites you know you can trust. Some brokers create websites to look like the box office or artist fan club, and the URL can be so similar to the official sites that they make you feel like you’re purchasing directly from the source.
- When purchasing tickets from a secondary source, there is almost no way to visually determine if they are authentic. Only buy tickets from family/friends that you know or someone family/friends can vouch for.
- Ask sellers for photo identification and make a note of their name and date of birth. Make sure the photo on the ID matches the individual, and take a photograph of the photo ID and the seller. Consider taking a photo of their license plate and noting car make and model.
- If buying a ticket from an individual in front of or near the venue, ask the seller to accompany you to the gate to ensure that the ticket is valid.
- Do not take photos of ticket stubs and post them on social media sites. This is the perfect way for a scam artist to fraudulently duplicate the ticket information and rip people off.
Ticketmaster also offers additional suggestions to avoid counterfeit or fraudulent tickets.
Sources: Metro Nashville Police Department; Ticketmaster